1. About Us

This website, inaifoods.com, is owned and operated by Inai (Proprietorship), based in Salem, Tamil Nadu, India. Inai Foods is engaged in the preparation and online sale of homemade, natural, and traditional Indian food products.

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2. Acceptance of Terms

By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use this website.

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Food Safety & Compliance

Inai Foods complies with applicable food safety laws and regulations in India. All food products sold on this website are prepared, packed, and sold in accordance with valid food safety licenses issued by the appropriate authorities.

License details are available on product packaging or may be shared upon request.

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4. Product Information

1. Inai Foods sells both perishable and non-perishable food products.
2. Product images and descriptions are for reference only; actual products may vary slightly.
3. Ingredient details, allergen information, and expiry dates are provided on packaging or product pages.

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5. Pricing & Payments

1. All prices on the website are listed in Indian Rupees (INR).
2. Prices may change without prior notice.
3. Payments are processed securely through third-party payment gateways.
4. Inai Foods does not store card, UPI, or net banking credentials.
5. Orders will not be processed in case of payment failure.

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6. Order Acceptance

An order is considered accepted only when:

1. You receive an order confirmation via email or SMS, and
2. Payment has been successfully received.

We reserve the right to cancel orders due to:

1. Product unavailability or stock issues
2. Incorrect pricing or technical errors
3. Suspected fraudulent activity
4. Non-serviceable delivery locations

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7. Shipping & Delivery

1. Inai Foods delivers orders across India, subject to courier serviceability.
2. Delivery timelines vary based on distance, location, and product type.
3. Delays may occur due to logistics, weather, festivals, or circumstances beyond our control.

Please refer to our Shipping & Delivery Policy page for detailed information.

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8. Returns, Refunds & Cancellations

1. Returns are accepted only for unused and unopened non-perishable products.
2. Perishable food items are not eligible for return once delivered.
3. Orders can be cancelled only before dispatch.
4. Refunds, if applicable, are processed via UPI after verification.

Please refer to our Cancellation, Return & Refund Policy for full details.

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9. Limitation of Liability

Inai Foods shall not be liable for:

1. Improper storage or misuse of food products
2. Allergic reactions due to undisclosed or unknown allergies
3. Delays caused by courier or logistics partners
4. Events beyond our reasonable control

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10. Intellectual Property

1. All content on this website, including text, images, logos, and branding, belongs to Inai Foods.
2. Unauthorized copying, reproduction, or distribution is strictly prohibited.

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11. Third-Party Links

This website may contain links to third-party websites. Inai Foods is not responsible for the content or privacy practices of such websites.

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12. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

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13. Modifications to Terms

Inai Foods reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

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14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Tamil Nadu, India.

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15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: support@inaifoods.com
Phone: +91 9876543210
Address: Varalakshmi Tower, Gandhi Road, Hasthampatty, Salem, Tamil Nadu, India